Rental Requirements
At Freedom Wheels Car Rentals, we want your car rental experience to be safe and hassle-free. Please review the following requirements carefully before booking your rental.
Meeting these requirements is necessary for all renters and authorized drivers.
1. Driver Age Requirements
The primary driver must be at least 25 years old and hold a valid driver’s license for at least 3 years.
Our optional protection option (Collision Damage Waiver (CDW) + Fire & Theft) is available to reduce the renter’s financial responsibility.
Drivers 65 years and over are required to provide a valid doctor's certificate.
For full details regarding liability and protection options, please see our Protection Options page.
2. Valid Driver’s License
All drivers must present a valid driver’s license issued in their home country.
International visitors will be required to obtain a temporary St. Lucia driving permit.
Learner’s permits or provisional licenses are not accepted.
The license must be presented at the time of vehicle pickup.
3. Payment Method Requirements
Rental charges may be paid using a valid major credit card or cash. Where payment is made by credit card, the cardholder must be the primary renter. A refundable security deposit is required for all rentals and is processed at vehicle pickup. For credit card payments, a pre-authorisation (hold) will be placed on the card. For cash payments, the deposit will be collected at the same time.
The security deposit amount depends on whether paying with credit card or cash and will be refunded after the vehicle is returned and inspected, provided no additional charges apply.
Debit cards are not accepted for security deposits.
4. Authorized Drivers
Only drivers listed on the rental agreement are permitted to operate the vehicle.
Additional drivers may be added during booking or at the time of pickup, with prior approval and will be subject to an additional fee.
Each additional driver must meet all rental requirements, including age and license.
5. Identification
A valid passport or national ID card is required in addition to your driver’s license for all foreign renters.
Identification must match the primary renter listed on the booking and, where applicable, the credit card used for payment or security deposit.
6. Booking Eligibility
Rentals are available to individuals, couples, and families who meet the above requirements.
Groups or organizations may need to provide additional documentation or authorization for larger bookings.
7. Special Notes
Renters are responsible for familiarizing themselves with local driving laws in Saint Lucia.
Failure to meet these requirements may result in the rental being denied or cancelled at the time of pickup.
All rental terms, including protection options, liability, and security deposits, are outlined in our Terms of Service.
Need Assistance?
If you have questions regarding eligibility, documentation, or driver requirements, our team is happy to assist you. Contact us at:
Email: support@freedomwheelsstlucia.com
Phone: 1 (758) 716-8888
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